Bengaluru Metro Responds to Backlash, Lowers Fares by 30%

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In response to mounting public criticism, Bengaluru Metro has announced a fare reduction of up to 30%, reversing a controversial fare hike that was introduced just a few months ago. The decision to lower the fares comes after widespread protests from commuters who felt that the previous price increase placed an undue financial burden on daily travelers. With this move, the metro authorities aim to address public dissatisfaction while making metro travel more accessible and affordable for the city’s growing population.

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The fare hike, implemented in 2023, had raised fares across different zones of the metro, which many commuters found to be excessively high. This price surge especially affected office-goers, students, and others who depend on the metro for their daily commutes. Public outrage over the hike led to numerous petitions, social media campaigns, and protests, all demanding a fairer pricing structure. Many argued that the fare increase was out of touch with the reality of rising living costs in the city and disproportionately impacted lower and middle-income commuters.

The public outcry prompted metro authorities to reassess the new fare structure. Commuter groups and local organizations voiced their concerns, calling for an immediate rollback of the hike. In response to the growing pressure, Bengaluru Metro officials initiated consultations with various stakeholders, including citizens’ groups, transport experts, and local government officials. After considering the feedback, the authorities decided to revise the fare structure by reducing ticket prices by up to 30%.

The fare reduction applies across all zones, ensuring that both short-distance and long-distance commuters benefit from the price cut. The new fare structure is expected to make metro travel more affordable, particularly for students, senior citizens, and working professionals who rely on the metro for their daily travel. The fare adjustment aims to strike a balance between affordability and operational sustainability, ensuring that the metro remains a reliable and cost-effective mode of transport.

The fare reduction has been met with a positive response from commuters, many of whom had been vocally opposed to the earlier fare hike. By addressing these concerns, Bengaluru Metro has taken an important step in restoring public trust and ensuring that its services are accessible to all citizens. With the fare reduction, Bengaluru Metro is better positioned to continue its role as a vital part of the city’s transportation network while supporting the diverse needs of its residents.